1. Free Trial Terms & Duration
When you first start a subscription to DocDoc: AI Document Scanner, PDF Tools & Drafter PRO, you will receive full, unrestricted access to all premium features for a 3-day free trial period.
- You will not be charged if you cancel your subscription at least 24 hours prior to the conclusion of the 3-day trial.
- If you do not cancel before the end of the trial period, your Google Play account will be automatically billed for your chosen plan ($4.00/month or $39.00/year, or the local currency equivalent specified on your Google Play confirmation).
- Free trials are limited to one per Google Play account.
2. Automatic Renewal & Billing Cycles
All in-app purchases and subscriptions for DocDoc: AI Document Scanner, PDF Tools & Drafter are processed through the official Google Play In-App Billing system:
- Payment Method: Payment is charged to your Google Play account upon confirmation of purchase.
- Auto-Renewal: Subscriptions automatically renew at the conclusion of each billing period (monthly or annually) unless auto-renew is cancelled at least 24 hours before the end of the current period.
- Renewal Charge Timing: Your Google Play account will be charged for renewal within 24 hours prior to the end of the current billing cycle at the rate previously disclosed.
- Worldwide Availability: Subscriptions are available to users globally. Google Play calculates applicable local sales tax, VAT, or GST based on your Google account country.
3. How to Cancel or Modify Your Subscription
You can cancel, pause, or switch your subscription at any time directly through Google Play. Uninstalling the app does NOT cancel your subscription.
- Open the Google Play Store app on your Android device.
- Tap your profile icon in the top right corner.
- Tap Payments & subscriptions > Subscriptions.
- Select DocDoc: AI Document Scanner, PDF Tools & Drafter from the list of active subscriptions.
- Tap Cancel subscription and follow the on-screen instructions.
When you cancel, your subscription remains active until the end of your current paid billing period, and will not renew thereafter.
4. Refund Policy
In accordance with Google Play Developer Policies and applicable consumer protection statutes:
If it has been less than 48 hours since you made a purchase or subscription renewal, you can request a direct refund through Google Play at: play.google.com/store/account/orderhistory. Google Play typically processes these automated refund requests within 1 to 4 business days.
If more than 48 hours have elapsed, or if you encounter technical difficulties preventing access to purchased features, please contact our support team at atish2k22@gmail.com. Please provide your Google Play Order Number (formatted as GPA.XXXX-XXXX-XXXX-XXXXX) and the reason for your refund request. We review requests on a case-by-case basis.
5. Billing Inquiries & Customer Support
For any questions regarding your billing status, receipt requests, or subscription entitlements, contact us directly: